Step 1 of 4

Create your account

Choose a pseudonym - this is how you'll appear on the platform. No real name needed here.

Pseudonym

This is public. Don't use your real name.

Password

Confirm password

Step 2 of 4

About you

We need some real details for safeguarding and DBS checks. This is encrypted and never shared publicly.

Full name *

Email *

For DBS and safeguarding correspondence only.

Phone (optional)

Postcode (optional)

Step 3 of 4

Your experience

Tell us about what you've been through and why you want to help. There are no wrong answers.

Lived experience *

Why do you want to be a Holdfast? *

What types of crisis could you support? *

Availability (optional)

Step 4 of 4

Review & submit

Check everything looks right, then submit your application.

Account

About you

Experience

Crisis types

I understand that my personal information will be encrypted and used only for safeguarding, DBS checks, and application review. I confirm I am over 18.

Application submitted

We'll review your application and be in touch within 5 working days. If approved, your training starts within 2 weeks.

What happens next

1. We review your application

2. DBS check and short video call

3. 5-module training programme

4. Your first supported conversation

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